I was perusing the internet the other day, and I came across this account from a Subway customer.
"I called in an order: 2 BLT sandwiches no cheese on either add onions to one. When I got it home, I had 2 BACON sandwiches, no lettuce or tomato on either. When I called them to tell them, the said to "BRING IT BACK" and they will "fix it." Fine. It was brought back, and it was fixed, on your counter top...We have had a stomach bug running through our house for the last week, and by me returning the sandwich, having it placed on your countertop to be "fixed", Lord only knows who else is going to get sick from our contamination. Your employees have no sense of sanitary procedures." (http://www.planetfeedback.com/subway+(sandwich+shops)/employees/disgusting+experience+at+subway/313429)
Now, I know the customer should have told the Subway employees that they had a stomach bug. But when a customer returns a sandwich, it's obvious they've already handled it, so there's going to be bacteria on it regardless. How hard is it to wipe down the counter with some disinfectant? It would only have taken the employee a minute or two; who knows how many people got sick because that employee didn't take that minute.
Subway's New Side Order?
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